The GestióIP project offers the following commercial services:
Support service
The commercial support service offers help for all questions regarding the installation, configuration and operation of GestióIP.
Email support
- Email support for all technical questions regarding installation, configuration and operation.
- Guaranteed response times.
- Remote session service in the case of serious problems.
- Creation of patches in short term.
Telephone support
- Telephone and email support for all technical questions regarding installation, configuration and operation.
- Guaranteed response times.
- Remote session service in the case of serious problems.
- Creation of patches in short term.
Remote installation service
The remote installation service includes the installation, the configuration and personalization of GestióIP, as well as the initialization of the database with organization's network and host information.
The installation service includes:
- Installation of the GestióIP software
- Adaptation of the installation to organization specific requirements (definition of custom columns, ipv6 support, leased line support, AS support).
- Configuration of the Apache web server with HTTPS and Virtual Host.
- Configuration of user authentication against LDAP or Microsoft Active Directory.
- Configuration of the authorization system.
- Import of spreadsheets (networks and hosts).
- Initialization of the network discovery processes.
- Configuration of jobs to execute the automatic discovery processes periodically.
- Configuration of a job to backup the database periodically.
- Optionally configuration of the Network Configuration Backup and Management Module.
Custom development service
The GestióIP project offers a custom development service to implementat new features or to adapt existing features to your requirements. The changes can typically be made in short term.
Training
Train your stuff to take the maximum benefits from GestióIP.
- Personalized training to your organizaion specific needs.
- Become acquainted with the features of GestióIP and learn how to use them effectivly.
- Learn how to customize the software.
- Learn how the automatic discovery and actualization processes work.
Mail to contact@gestioip.net for further information.